Queue management terminal
A compact floor-standing model for choosing a service and printing tickets in offices and branches.
Terminals
Electronic Queue
from developer Nordera!
Guaranteed increase in speed of service
Leave a request for cost calculation and consultation.
Nordera software at the core
Our electronic queue software suite
Nordera's product is electronic queue management software. We supply, configure, and implement it around your processes, while helping select terminals, displays, and peripherals as part of the complete solution.
Form-factor selection
We find an enclosure and screen size that fit the interior and usage scenario.
Branding
We select models that can be adapted to your corporate identity.
Scenario-based selection
We consider services, visitor traffic, and user-interface requirements.
Operating conditions
We account for workload, available space, and installation-site specifics.
Software compatibility
We verify that terminals and peripherals work correctly with our solution.
Expansion options
We plan for printers, scanners, readers, and other peripherals.
Indispensable for areas with visitor congestion
🏦
Banks
🏛️
Government
🏥
Medical Centers and Clinics
📝
Public Services
🛠️
Service Centers
🤝
Service Providers
🛒
Retail
🎓
Educational Institutions
✈️
Transport Companies
🏢
Management Companies & HQs
👥
High Traffic Organizations
🛂
Visa Centers
System elements: Terminal, display board, software
Terminals
Client selection device.
Ticket calling
Queue call displays
One queue-display module with several layouts for different screen sizes, room formats, and optional information content.
Call display with content
Shows current and recent calls, while part of the screen can display news, weather forecasts, or advertising videos.
Vertical layout
Vertical queue display
The same ticket-calling system in a vertical layout for portrait screens, narrow waiting areas, and high-traffic spaces.
No advertising section
Ad-free queue call display
The entire screen is dedicated to the queue, showing the active call, recent calls, and the waiting list at a readable size.
Equipment selection
Terminals for every service scenario
We configure the enclosure, display, and peripherals for your workflow — from basic ticket issuing to payments and full self-service.
Payment terminal
A model with a printer and payment peripherals for independent service registration and payment.
Information terminal
A streamlined model for navigation, reference information, and digital services without ticket printing.
Paper Ticket
Ticket info can be customized, basic layout includes:
- • Date and time of issue
- • Corporate logo
- • Estimated call time
- • Service description block
- • Contact info
Nordera software suite
Powerful software suite
More than ticket issuing: the software connects workstations, administration, analytics, and information displays in one system.
01
Administrator workspace
The administrator manages:
- branches, services, and service counters
- devices, schedules, and system settings
- statistics and real-time monitoring
Access levels and permissions can be configured individually for every employee.
02
Data, statistics, and reports
All information is available online
The system collects metrics automatically and can send data through an API to corporate applications.
Reports can be viewed in real time or exported to Excel.
03
Personnel
Digital service-quality control
Personnel data helps set KPIs, monitor service quality, and identify opportunities to improve the customer experience.
Customer service
Employee workspace
Employees have all the essential actions needed to serve visitors:
- call the next customer or repeat a call
- redirect a customer to another counter or change the service
- pause the service session
- change the service-counter status
Employees can see the current workload and their personal shift statistics.
More capabilities
Software suite interfaces
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Licensing: monthly rent. Price discussed individually.